While helping a friend (Mark) pick up some new furniture at an über trendy Swedish furniture company where they refuse to sell anything that's already put together, we toyed with the idea of having the stuff delivered to his house instead of hauling it ourselves. They can usually do same day shipping and it only costs 50 bucks. We got the stuff, loaded it on the cart, went through the check out line, and then sent to the "we can probably get this stuff home ourselves but we're not sure if it's worth our sanity" line. In front of us was a complete idiot. That may sound harsh, but it's true and I have proof. Now, I'll give her some credit, she was paying the extra money to get the brand new refrigerator she just bought shipped to her house. There's a lot of people that would have tried to manhandle the thing into a buddy's truck, wrestle it inside, and proceed to remove the existing kitchen floor by dragging it from the entryway to where ever it's supposed to end up. She chose not to do that, so that elevated her above complete buffoon.
So where's my proof of her idiocy? After paying at least 1200.00 clams for a new fridge and 50.00 dollars for delivery, she begins to argue with the clerk over the fee to hook up the new appliance. Had the fee been a hundred dollars, I would have conceded the point and been content to wait behind her. But it wasn't a hundred dollars; it was fifteen. One five dollars. Why was she arguing this? Because she believed she might be able to hook it up herself...but she just wasn't sure. Which we all know is a giant crock.
What she really wanted was for some powerless clerk to be like, "Aw lady! Thank you so much for buying this! We were going to go broke if you didn't. Just to say 'thank you', we're going to waive this 15.00 fee because you're the best customer we have ever had; EVER!" It was clear to the huge line forming behind her that it wasn't going to happen, but she kept at it. Eventually the clerk grew a pair and just said, "Do you want to install it or not?" The customer seemed taken aback, but caved and agreed to let someone else do the work. As soon as she acquiesced and signed the paper there was a group sigh that almost came in unison. I looked at Mark and said, "It's really a no brainer. Let someone else set it up, that way, if everything just falls apart, it starts leaking water all over the floor, then falls through the ceiling of the people living beneath you, it's their fault, not yours..." But what I've come to realize now is that it's not just the liability issue, or the fact that 15 dollars is such a small price to pay when compared to the delivery charge or the price of the refrigerator: It's a good value because it would save me time, frustration, and effort. I can change my own oil, but I'd rather pay someone else to do it for me.
This led to the real question: how much is my time worth? Catie and I have been struggling with this, trying to decide if it's more cost effective for me to stay home and not have to pay a sitter or day-care, or if it's more practical to put the kiddo in some stranger's house and both of us work. In all honesty it'd probably be about the same, with me spending my income on her care. But the question comes back to how much is my time worth? Is it more important that I do whatever it is I do, or is it more important for me to be with my child? We all know the right answer, but that's not always the answer when reality knocks on the door.
Sunday, September 27, 2009
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